1. Introduction & Scope
Welcome to m404dn's Privacy Policy. This policy applies to our website m404dn.bet and applies to all services associated with it.
We understand that your personal information is invaluable. That is why m404dn is committed to strictly upholding this privacy policy. By reading this page, you will learn what data we collect, why we collect it, and how we keep it safe.
By using our platform, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team at any time.
- This policy applies to all registered and unregistered users.
- This policy applies equally to both our mobile app and website.
- Registered members will be notified by email of any changes to this policy.
2. Information We Collect
M404dn only collects information that is necessary to provide our services. Collecting excessive or unnecessary data is against our policy.
a) Information Provided Directly:
- Full name and date of birth.
- Email address and mobile number.
- Home address.
- National ID or passport number (for identity verification).
- Mobile banking details (bKash/Nagad/Rocket number).
b) Automatically Collected Information:
| Data Type | Reason for Collection |
|---|---|
| IP Address | Security & Fraud Prevention |
| Device Type & OS | Platform Optimization |
| Browser Information | Improving User Experience |
| Login Time & Activity | Security Monitoring |
| Gaming History | Service Personalization & Responsible Gaming |
| Transaction Records | Financial Security & Regulatory Compliance |
3. How Your Information Is Used
Every piece of information you provide is used for a specific purpose. m404dn never uses your data for anything unnecessary.
- Account creation and identity verification.
- Processing deposits, withdrawals, and other financial transactions.
- Providing customer support and resolving issues.
- Preparing bonuses, promotions, and personalized offers.
- Detecting fraud and ensuring platform security.
- Meeting legal and regulatory obligations.
- Monitoring gaming behavior to ensure responsible gaming.
- Improving platform quality and user experience.
4. Data Sharing & Third Parties
M404dn does not generally share your personal information with anyone. However, limited data may be shared in the specific circumstances outlined below.
Permitted Cases for Data Sharing:
| Recipients | Purpose | Data Volume |
|---|---|---|
| Payment Processors (bKash/Nagad) | Transaction Verification | Only What's Necessary |
| Identity Verification Services | Completing KYC | Specific Identity Information |
| Law Enforcement | Court Orders or Regulatory Directives | As required by law |
| Fraud Prevention Services | Investigating Suspicious Activity | Limited Transaction Data |
- Third parties are bound by contract to comply with our privacy standards.
- Your data is never shared with advertising or marketing companies.
- If a third party causes a data breach, m404dn will act swiftly and notify you immediately.
5. Cookies & Tracking Technologies
M404dn uses cookies — small text files stored in your browser that help make your experience smoother.
Types of cookies we use:
- Essential cookies: Essential for login sessions and platform security.
- Functional Cookies: Remembers your preferences and language settings.
- Analytics Cookies: Used to monitor site performance.
- Performance Cookies: Helps detect page load speed and errors.
6. Data Retention Period
M404dn retains your data only for as long as necessary. Information that is no longer needed is securely deleted after a set period.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | Until Account Closure |
| Financial Transaction Records | Up to 7 years (legal obligation) |
| Gaming History | 3 years after account closure |
| Customer Support Conversations | Up to 2 Years |
| Login Logs & IP Records | 1 Year |
| KYC Documents | 5 years after account closure |
Once the retention period expires, your data is permanently and securely deleted or anonymized.
7. Your Data Rights
Every m404dn member has fundamental rights over their own data. We fully uphold and respect each of these rights.
- Right to Access: You can submit a request to find out what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information we hold about you.
- Right to Erasure: You can request deletion of your data, provided there is no legal obligation requiring us to retain it.
- Right to Object to Processing: You may object to your information being used for specific purposes.
- Right to Data Portability: You may request a copy of your data in a standard, portable format.
- Right to Withdraw Consent: You can opt out of marketing communications at any time.
8. Children's Privacy
M404dn is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
- Age verification is mandatory at the time of registration.
- If we become aware that any minor's data has been collected, it will be deleted immediately.
- Any account found to belong to a minor will be permanently closed.
- Parents or guardians may contact us to report any suspicious activity.
9. Security Measures
M404dn uses industry-leading technology to keep your data secure. Our security standards are on par with those of the world's top banks.
- 256-bit SSL Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of protection at login.
- Firewall Protection: Protection against unauthorized access.
- Regular Security Audits: Regular audits conducted by third-party experts.
- Data Backup: Regularly backed up in encrypted, secure storage.
- 24/7 Monitoring: 24/7 security team on active duty.
10. Contact & Complaints
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We take every message seriously.
- Email: support@m404dn.bet
- Live Chat: Click the chat button at the bottom right corner of the website.
- General inquiries are responded to within 24 hours.
- Information rights requests may take up to 30 business days to process.
- Any changes to this policy will be published on this page, and the "Last Updated" date will be revised accordingly.